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Pay-In Transactions

Last updated: 2026-10-02

The confirmed record of every baht that actually arrived in your store's account, with the net amount after fees.

Pay-In Transactions

If a Pay-In Request is "asking the customer to transfer money," a Pay-In Transaction is confirmed proof that the money actually arrived — every time money is transferred into your store's bank account and the system detects it, it's logged as a record on this page, whether or not it was matched to a Pay-In Request.

Screenshot

Pay-In Transactions list page

Number What it is
1 Filters: search, status, P2P, time range
2 Refresh button and Export CSV button
3 Table columns: Date, Merchant, Amount, Fee, Destination Account, Payer, Status (linked to the source Pay-In Request when matched), Reference Number

What you can do here

Read each record's status

Status Meaning
Identified / Approved The incoming money has been successfully matched to a Pay-In Request. A link to the source request is shown.
UnIdentified The money genuinely arrived, but no matching Pay-In Request has been found yet. A counter shows how long it's been waiting.
Error / Rejected An error occurred while processing this record.

View a record's details

Pay-In Transaction detail page

Number What it is
1 General Information — date, status, amount, receiving account, reference number
2 Payment Request ID — a link back to the source Pay-In Request
3 Fee Information — Tx Amount, Fee Rate, Pay-In Fee, and Net Amount

Click the date to open the details. You'll see:

  • General Information — amount, currency, receiving bank account, reference number, and a link back to the source Pay-In Request (if any)
  • Fee Information — the actual amount received (before fees), the fee %, the fee amount deducted, and the net amount your store actually received (after fees). This is the figure to use when reconciling your real bank balance — not the gross amount before fees
  • Payer info — the payer's account name/bank (if the system detected it)
  • Processing steps — the sequence the system used to verify and match this record

Good to know

  • If a record has been stuck as "UnIdentified" for a while, check whether there's a Pay-In Request with a matching amount that hasn't expired yet, or send a Slip Link for the customer to upload a confirmation slip instead (from the detail page of the corresponding Pay-In Request).